EasyStride Women Fashion Sneakers Pink

We want you to love your new kicks! 
If you're not completely satisfied, you can return or exchange your unworn items within 30 days of receipt.

To be eligible for a return or exchange, your item must be:
In its original condition: unworn, unwashed, with no signs of wear or damage.Packaged in the original box with all tags and packaging included.

How to Start a Return or Exchange:
Contact Us: Email us at somilissoffice@gmail.com with your order number and reason for return.
Refunds: Once we receive and inspect your return, we will process your refund to the original payment method within 2 business days.
Exchanges: The fastest way to get a different size or color is to return your original item for a refund and place a new order.For assistance with a direct exchange, please contact us.

We cannot accept returns or exchanges for:
Items that have been worn, damaged, or are not in their original condition.Items without the original box or tags.

Questions? We're here to help! Contact our customer service team at somilissoffice@gmail.com.

Processing TimeAll orders are processed within 1-2 business days after placement. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & TimesWe offer free shipping on all orders.
Estimated Delivery Time: 15-20 business days after shipment.

Please Note: This is an estimate provided by the carrier and does not include our 1-2 day processing time. Business days are Monday through Friday, excluding public holidays.

Delivery times may vary due to factors beyond our control, such as:
Customs clearance procedures, Weather events, Peak holiday seasons, Local postal delays

Order Tracking
You will receive a confirmation email with a tracking number once your order has been shipped. Please allow 24-48 hours for the tracking information to update in the carrier's system.

Questions?
If you have any questions about your order's status, please check your tracking number first. For further assistance, contact us at somilissoffice@gmail.com. We're happy to help!